Welcome to the Refund Policy for Pinduoduo. This policy outlines our procedures for issuing refunds for purchases made through our website.
1. Eligibility for Refund
Refunds may be issued in the following circumstances:
If there is a technical issue preventing you from accessing a service that you have paid for
If a service you have paid for is not as described on our website
If a service is cancelled by Pinduoduo and cannot be rescheduled
2.Requesting a Refund
To request a refund, please contact our customer support team at support@thmng.com within 14 days of the purchase date. Please provide your name, email address, the service for which you are requesting a refund, and the reason for the refund request.
3. Refund Processing
Refunds will be processed within 7 business days of the refund request. The refund will be issued to the payment method used for the original purchase. If the payment was made through a third-party payment processor, we will refund the payment to the same account.
4. Non-Refundable Services
The following services are non-refundable:
Services that have been completed, including but not limited to recorded sessions and downloadable content
Services that have been rescheduled to a mutually agreed-upon date and time
Services that have been cancelled by the customer
5. Changes to this Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on our website, and the updated Refund Policy will be effective as of the date of posting.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at support@thmng.com.
By using our website and services, you agree to the terms of this Refund Policy.
